Here are a few tips on how contact center managers can keep their agents motivated:[/vc_column_text] [/vc_column][/vc_row] Share and celebrate success
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The Holidays are here once again! It’s that time of the year when households feel merrier with special dinners, family get-togethers, putting up Christmas trees and lighting up everything with...
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[/vc_column_text][/vc_column][/vc_row]If you have any questions or need assistance, please email support@ipitimi.com and we’ll be happy to help!
Office spaces around the U.S costs an annual average of $4,000 to over $14,000 per employee, and as the economy improves, prices for office rent rise. Despite the rising prices, companies are still renting more and more office spaces especially those that are related to those continually growing industries.Дезинфекция Here’s how much the average office space costs per employee in your city according to a data from TheSquareFoot: [/vc_column_text][/vc_column][/vc_row] Freeing Office Spaces Cloud services also enabled businesses to totally eliminate…
SIP Trunking is a circuit that uses IP technology instead of legacy phone lines to connect to your on premise PBX with an internet telephone provider, enabling VoIP phone service. Because SIP Trunking carries voice calls on a data network, it can also carry data traffic, eliminating the need for separate circuits for voice and data.inFOLIO Research Group Businesses are favoring SIP trunking over the T1 line, because SIP can carry both voice and data over a data line, eliminating the need for separate…
In our previous blog (read here), we previously discussed the continuing challenge of keeping contact center callers away from queues for too long.
Over the past few years, organizations have developed a greater need for availability from their workers in order to support more diverse markets, time zones, and customers. Availability is translated to Mobility, as we are able to engage and connect with employees, regardless of their location. On the employees end, the concept of Mobility provides the freedom to step away from the cubicle, and extend to the car, coffee shop, and even the beach. This can allow for a greater…
Network Monitoring describes the use of software applications and tools that allow network administrators to constantly and closely monitor network activities.
This process, as painstaking and strenuous as it is, especially to the network administrator, may also cause added expenses to the company.
The 2011 Super Outbreak, Hurricane Katrina and Hurricane Sandy are just three of the most powerful natural disasters to hit the U.S for the few past years. Because of natural disasters, the livelihood of many Americans have been completely washed away in the matter of minutes. And businesses? A majority of those affected have used drastic measures to painstakingly redeem the little they could salvage. Indeed, desperate times call for desperate measures. Unfortunately, a key business operation that suffers the…
The corporate world has just been blown away with the release of Microsoft’s Skype for Business.
